This error indicates that there is an issue with the installation of Softdrive on your device.
Please confirm that you are using a supported Operating System: Windows 10, Windows 11, or Windows Server 2019+, x64 only.
Please ensure that you have the Microsoft VC++ Redistributable 2015+ installed. You may download it from this link:
https://aka.ms/vs/17/release/vc_redist.x64.exe. (See the link on Microsoft's webpage).
Try uninstalling Softdrive from the Windows Apps & features page, downloading it again, and reinstalling.
If you continue to experience this issue, please open a support ticket.
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