Error Code 3 - HandshakeTimeout

Client never received the session settings “ACK”

This error indicates that your device was able to initiate a connection to the remote PC, but failed to negotiate settings for the session.

Please check the quality of your Internet connection.

If you suddenly started experiencing this issue connecting to a Cloud PC and Softdrive used to work on the network you are using, please try the Troubleshoot button on our dashboard. If that fails, please contact us.